Professor Michael Roberto's Blog

Musings about Leadership, Decision Making, and Competitive Strategy

Wednesday, May 13, 2026

Reframing the Purpose & Value of an Education

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When we were young students, we often remarked to our teachers: "This subject is useless to me. When am I ever going to use this know...
Monday, May 11, 2026

Perseverance & Focus When Work is Hectic

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As I teach college students, I notice that some cope with adversity with a steady hand, demonstrating calm and resilience.  They ask for hel...
Thursday, May 07, 2026

Asking AI Chatbots to Adopt an Expert Persona Doesn't Work

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Conventional wisdom suggests that we should ask AI chatbots to adopt an expert persona to elicit better answers. According to this advice, ...
Friday, April 24, 2026

New Case Study - Costco Wholesale Club: The Gas Station Strategy

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I'm pleased to announce the publication of newest strategic management case study,  Costco Wholesale Club: The Gas Station Strategy.   T...
Wednesday, April 22, 2026

How to Make Small Talk Effectively

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Some people dread small talk. They just want to get on with the business at hand.  Why bother with the chit-chat about the weekend, the kids...
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Thursday, April 16, 2026

Why Movie Production Teams Do Not Learn From Failure

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We love those wonderful stories about how people learn from failure. We champion the practices in certain industries (such as healthcare, t...
Friday, April 10, 2026

Why Might a Leader Fail in One Situation, But Succeed in Another?

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Several months ago, I wrote about how many professional sports coaches do not win a championship in their first gig as a head coach .  Inste...
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