Wednesday, May 20, 2020

Transparency During the COVID-19 Crisis

Jonathan Davies recently posted a brief article summarizing new research conducted by O.C. Tanner. Here is an excerpt:

Organisations that have increased transparency with their employees since the start of the COVID-19 crisis have seen an 85 per cent increase in staff engagement. This is according to latest research by Global corporate culture specialist, O.C Tanner, which surveyed 1,715 employees across the U.K, U.S and Canada.

The survey found that leadership transparency is a critical factor right now with employees craving honesty, authenticity and regular communications. In transparent organisations, in which clarity and honesty are prioritised, trust in leaders has increased by 174 per cent, employee satisfaction is up by 72 per cent and employee burnout has reduced by 13 per cent.

For more on the importance of transparency as a means of building trust in your organization, check out this brief Kellogg School of Management video featuring Andrew Swinand, CEO of advertising agency Leo Burnett.  

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