By now we have all seen the dismal data regarding employee engagement. Here's the key finding from Gallup: "The bulk of employees worldwide -- 63% -- are "not engaged," meaning
they lack motivation and are less likely to invest discretionary effort
in organizational goals or outcomes. And 24% are "actively disengaged,"
indicating they are unhappy and unproductive at work and liable to
spread negativity to coworkers."
Many companies have made it a strategic imperative to foster higher levels of engagement. Often these organizations focus on the corporate culture and the work environment. They reconsider employee compensation, benefits, and other non-pecuniary rewards. However, I think many of these efforts will falter unless organizations focus on the single biggest driver of disengagement. As the old saying goes, you don't quit your company; you quit your boss. Companies need to focus on the relationship between supervisor and employee. Developing and enhancing the skills and capabilities of these supervisors will go a long way toward improving engagement. If the supervisors do not change the way that they lead, then all the other efforts will have minimal impact.
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