Musings about Leadership, Decision Making, and Competitive Strategy
I totally agree with the video - innovation labs don't innovate, and the people on the front lines who are doing the real work that actually brings in revenue are not given any incentive to share ideas. One company I know very well had an innovation department that basically told upper management to do what everyone else in the industry was doing. So they did. And then bragged how "innovative" they were, as their earnings fell by millions of dollars per quarter.
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