I'm pleased to announce that Harvard Business Publishing has released a completely updated version of the award-winning multimedia case study about the Columbia space shuttle accident that Amy Edmondson, Richard Bohmer, and I created, along with our research associates Erika Ferlins and Laura Feldman. The updated technology provides a much better experience for students and instructors, while maintaining the rich detail about the communications and information flow among managers and engineers during the shuttle mission. The case offers important lessons about how to manage ambiguous risks and threats, create a culture where people feel comfortable speaking up and sharing bad news, make timely and effective high-stakes decisions, and build high performing teams. Thank you to the entire technology team at HBS for working so hard to design this updated multimedia experience!
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