Thursday, October 22, 2020

Don't Tell Them Your Opinion First!

Annie Duke, author of the new book , How to Decide: Simple Tools for Making Better Choices, participated recently in an interview with Katy Milkman, professor at Wharton. Professor Milkman asked the author which lesson from the book was her favorite. Here's Annie Duke's response... simple, but very important advice for leaders making tough decisions, yet often not followed: 

I think my favorite concept in the book is really simple, but really powerful. If you want somebody’s opinion, don’t tell them your opinion first. It sounds so simple and almost dumb when you hear it, except that nobody does it. When I read an opinion piece and send it [to someone else], I’ll say, “I think they’re cherry-picking the data, and I think the author is biased, and I cannot even believe that someone was willing to say this out loud. What do you think?”

We do that, not just about opinion pieces or TV shows, but also about feedback when it comes to a sales strategy, or whether we should make a particular investment, or who we should hire. We’re asking for people’s feedback, but we’re always offering the very feedback we’re trying to get from them first.

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