How Good is the Second Act for a Leader?

Last week, I examined Mike Vrabel's path to the Super Bowl as a head coach in the National Football League.  I noted that 33% of Super Bowl winning head coaches had achieved their championship after failing to win a title with their first team.  The data suggest that a coach's second act can be more successful than the first, perhaps because leadership is a learned capability.   All-time great coaches such as Andy Reid, Bill Belichick, Mike Shanahan, and Don Shula all seemed to have learned from their successes and failures during their first tenure as a head coach.  

Today, I decided to examine whether this phenomenon was unique to the NFL.  Does the same pattern apply in the other major sports in the United States?   The table below shows the data for the past 50 years in each of the four major sports leagues.  As it turns out, the NFL is not unique.  In fact, the other sports show an even more dramatic positive effect for coaches in their second (or later) act!  In Major League  Baseball and the National Hockey League, more than 60% of championship coaches in the past 50 years did not win during their first tenure as a head coach.  All-time great hockey coaches and baseball managers in this group include Scotty Bowman, Al Arbour, Joe Torre, Dusty Baker, Terry Francona, and Tony LaRussa.   

By the way, during my original analysis of the NFL, I also noted that the sport's championship coaches demonstrated that the curse of expertise is very real.  The curse of expertise means that people with specialized knowledge who have achieved remarkable success often struggle to teach others, because they cannot easily put themselves into the shoes of someone for whom results do not come as easily.  In the NFL, only one Super Bowl winning head coach earned entry into the Hall of Fame as a player.  Is the curse of expertise also evident in the other sports?  Indeed!  Few Hall of Famers won championships in the last 50 years as a head coach: NFL (1), MLB (1), NHL (2), and NBA (4).  

Interestingly, second act success stories seem quite rare in business.  Most CEOs seem to achieve their most prominent success during their first tenure as a leader.  A few people stand out as having more successful second acts.  These include Reed Hastings, Eric Schmidt, and Stewart Butterfield.  The question that I'm not sure I can answer is:  Why are there more highly successful second acts in sports than in business?  Perhaps companies simply don't give many people that opportunity for a second chance if they have struggled during their first tenure as a chief executive.  Others would argue that talent matters more than coaching in sports, and that coaches win championships when they find the right fit between awesome talent and their good leadership skills.  Perhaps we simply attribute too much of a company's success or failure to the CEO, and therefore, we do not see through the struggles of a firm to identify the strong leadership capabilities of its top executive.  

Super Bowl Coaches, The Curse of Expertise, and The Importance of Perspective Taking

Source: Sporting News

As we approach the Super Bowl this weekend, here's a quick look back at the history of NFL championship coaches.  The data are clear.  In football, championships are generally not won by coaches who were formerly superstar players.  33 coaches have won the 54 Super Bowls that have taken place. Several coaches have earned multiple championships, including Bill Belichick (6) and Chuck Noll (4). Of those coaches, only 1 man made the Pro Football Hall of Fame as a player (Mike Ditka). Only 2 men earned Pro Bowl status as players (Mike Ditka and his mentor, Tom Landry, who made it to one Pro Bowl as a punter for the New York Giants in the 1950s). None of the other Super Bowl winning coaches earned Pro Bowl status as a player. 

Why might great players not thrive as coaches in the league?  Multiple potential explanations exist.  However, I'll focus here on something called the curse of expertise.   Put simply, experts sometimes have a difficult time teaching much less experienced and accomplished people.  Why?  They forget what's it like to be in the novice's shoes.  They can't predict the types of challenges and problems that the novice will face when mastering a new skill.   In many cases, the expert may not even be fully aware of the "how" behind certain highly effective results.  It comes so naturally to them that they don't have a complete understanding of the process that leads to those successful outcomes.   

Moreover, a study by Yale psychologists Matthew Fisher and Frank Keil shows that experts think they can teach and explain effectively.  In other words, they often don't recognize the curse of expertise.  Fisher and Keil conducted a series of experiments demonstrating that, "Highly educated individuals tend to overestimate their ability to explain their own areas of formal expertise."   In short, they argue that the experts' "confidence is unwarranted."  

Managers in business face the same curse of expertise as they lead teams and organizations.  They may not be able to recognize the problems and challenges that front-line or entry-level workers face as they try to master their job.  They may be overconfident in their ability to teach their team members.  To overcome the curse of expertise, managers need to get better at perspective taking.  They need to be able to step into their employees' shoes.  They must ask open-ended questions to learn about the challenges their team members are facing.  They have to reflect back and recall some of the early failures and stumbles in their career.   They need to check in with their employees and test for understanding after explaining something to them.  How did they interpret what I said?  Did they understand my rationale, my thinking, my logic?  Finally, managers need to invite questions.  What more would you like to know?  How can I clarify what I have explained?  The better managers become at perspective taking, the more likely they are to overcome the curse of expertise.