Showing posts with label judgment. Show all posts
Showing posts with label judgment. Show all posts

Monday, January 04, 2016

Find a Sparring Partner If You Want To Innovate

In Harvard Business Review this month, Professor Roberto Verganti of Politecnico di Milano argues that innovation isn't about ideation and deferring judgment. Criticism, he argues, plays a crucial role in helping to create breakthrough ideas.  I don't think it's either/or.  In my view, great innovators combine the principles of brainstorming/ideation with good practices of constructive conflict. They defer judgment at times, making it safe to generate many wild ideas. At other times in the creative process, they engage in healthy dissent and debate. In all circumstances, the key is for leaders to create a safe environment for both wild idea generation as well as constructive critique. Verganti argues that innovation often comes from working with a "sparring partner" to sharpen your ideas. The concept makes good sense. Here's Verganti:

The peer acts like a sparring partner, providing a protected environment in which the person can dare to share a wild or half-baked hypothesis without being dismissed... The first daring experiments in impressionism, for example, were conducted in pairs—by Claude Monet and Frédéric Bazille and by Pierre-Auguste Renoir and Alfred Sisley, and later by Monet and Renoir. Farrell also mentions the authors J.R.R. Tolkien (The Hobbit, The Lord of the Rings) and C.S. Lewis (The Chronicles of Narnia), who discovered that they shared an interest in what Lewis called “Northern-ness.” Recent history is full of pairs who created legendary companies: Steve Jobs and Steve Wozniak, Sergey Brin and Larry Page, Bill Gates and Paul Allen, to name a few. I’ve found that pairs can also play a key role in the innovation process at established organizations. 

What does it take to find a good sparring partner? Trust and respect between the two individuals is a must. A prior working relationship often helps, because that provides a foundation of interpersonal trust and understanding. Some degree of difference in background and perspective can be helpful, in that it generates cognitive diversity. A thick skin is crucial. You don't want someone who has a hard time taking criticism. You want someone who isn't going to play it safe, afraid to hurt your feelings. Finally, you are looking for someone who has similar motivations and objectives. Are you on the same page in terms of what you are trying to accomplish?

Tuesday, June 30, 2015

Judgment in a Crisis Simulation Earns Bronze Award!

I'm thrilled to announce that my newest Harvard Business Publishing simulation (Judgment in a Crisis) will receive a Bronze Award at the Serious Play Conference to be held at Carnegie Mellon University in July.  In this simulation, students play the role of a product manager at Matterhorn Health, a medical device manufacturer. The company encounters product quality problems almost immediately after the launch of its highly anticipated new blood glucose monitor.  This simulation explores issues related to human judgment and decision making during a crisis. 

Thursday, January 08, 2015

New Simulation Released!

Harvard Business Publishing has released the new simulation that I have been working on over the past two years.  The simulation is titled "Organizational Behavior Simulation: Judgment in a Crisis."  Participants play the role of executives at Matterhorn Health, a fictional medical device manufacturer.   When customers begin reporting major problems immediately after a major new product launch, executives must get to the bottom of the issue.  What is causing the problems reported by users?  How should the company proceed?   Participants must make a series of crucial decisions in the aftermath of the product launch.  The simulation provides powerful lessons in leadership, decision making, and crisis management.  A great team of people worked with me to develop this simulation, including talented content creators at Harvard Business Publishing and the software firm Forio, a specialist in simulation development.  We look forward to seeing educators at universities and chief learning officers at corporations utilize the simulation in various courses and workshops.   Thank you to everyone who helped with beta testing over the past year!   In this short video, I describe why I have developed simulations to enhance my teaching.  

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